Let’s get you playing.

They are ten minutes total per eligible device, shared across sessions—not a fresh allowance each session or month. Internet and platform verification are required. Time is reserved in 30-second blocks; stopping mid-block can consume its unused portion.

Yes. Select Not now on the disclosure before starting, or Setup → Pause free verification after allowing it. Permission applies only to the current app launch. Pausing stops and saves free monitoring and prevents new trial requests; a request already sent may finish. Saved sessions, settings, and practice tools remain available. A verified paid unlock does not require this free-verification permission; separate store and entitlement checks still apply.

Reinstalling does not create a new allowance. Losing the original installation identity may make unused promotional time inaccessible. Used time is not refunded by restarting or changing the clock. A paid Apple purchase can be restored with the original App Store account.

Check your connection, use a supported installation, and retry. Simulators, modified apps, some older devices, and unsupported installation sources may not qualify. Android verification requires a Play-recognized release and supported device checks; sideloaded debug builds do not establish eligibility. Do not disable device security. Contact support with the reference in Setup if the issue persists.

No. Longer Sessions on iPhone and iPad is a one-time App Store purchase that unlocks monitoring beyond the free allowance. Apple shows your local price before confirmation. Android paid billing is not yet available, and Apple purchases do not transfer to Android.

On iPhone or iPad, open Setup → Restore purchases, or select Restore purchases in the upgrade dialog. Use the same App Store account that made the purchase. Restoration transfers the unlock between eligible Apple devices, not your local session history. Refunded or revoked purchases may no longer unlock monitoring.

Apple handles App Store billing and refund requests. Follow Apple’s refund instructions. If the app cannot recognize a valid purchase, contact us; do not email payment-card information.

The Android store release is still in preparation. It will use a one-time Google Play purchase, not a subscription. Restore purchases in Setup uses the same Google Play account. Our service verifies the purchase with Google; an internet connection is required at launch and for periodic checks, with at most five minutes of cached authorization in a running app. A pending purchase does not unlock monitoring. If Google confirms payment but access is not recognized, connect and use Restore purchases rather than buying again, then contact support with the purchase support reference. Google handles refund requests through Google Play’s refund process. Apple purchases do not transfer to Android.

Listening stops rather than restarting unexpectedly. The captured statistics are saved. Return to the app, check the input, and start again when ready. Monitoring is foreground-only and does not continue behind a locked screen.

Enable microphone permission in system settings. Check external input devices, return to the app, and retry. Free monitoring must also have a valid online authorization. For tempo estimates at half or double your intended pulse, choose the right instrument profile and tap a tempo or use a target.

Open Sessions to export summary statistics as CSV or delete a session after confirming. The app saves statistics, not audio, and does not provide cloud session sync. If a save fails, keep the app open and use Retry save or export available statistics before clearing data. Clearing app data or uninstalling may remove the local library; an unexpected force-quit can lose the most recent few seconds.